Keeper Password Manager—Is It Legit?
Data breaches have become a major concern for businesses and individuals, with close to 40% of incidents involving the use of stolen credentials[1]. To reduce the risk of data exposure, users have turned to various security methods, including password managers—tools that streamline the creation and management of complex passwords.
This review will examine the Keeper Password Manager, one of the most prominent password management tools. We'll look into its features, including security, compatibility with different browsers and devices, and customer support, helping you determine whether it's the right choice for your password management needs.
We'll also explain how another online security tool, virtual cards, can help you protect your financial information when transacting online.
Disclaimer: The information in this article is accurate as of July 2024. For more up-to-date information, visit the official website or contact the provider directly.
What Does Keeper Password Manager Offer?
Keeper Password Manager is a versatile tool with features and functionalities that cater to individuals, small businesses, enterprises, and organizations. We'll explore five categories of the tool's offerings:
- Security measures
- Password and file management features
- Device compatibility
- Customer support
- Pricing
Security Measures
Keeper Password Manager uses a zero-knowledge, zero-trust security model[2]. It has no access to users' master passwords and stores users' data only in an encrypted form. This approach ensures data security even if the provider's servers are compromised. Keeper also requires verification of every attempt to reach user accounts, reducing the likelihood of unauthorized access.
Security methods Keeper employs[2] include:
- High encryption standards—Keeper uses AES-256 and elliptic-curve cryptography (ECC) to encrypt data on the client side, ensuring that sensitive information is well-protected before it is transmitted or stored.
- Various login methods—Keeper supports master passwords, biometrics, and enterprise single sign-on (SSO) solutions for logging in.
- Multi-factor authentication (MFA)—Users can further verify their identity through multiple methods, such as biometric verification, SMS codes, or authentication apps.
- Regular penetration testing—Independent security experts conduct quarterly penetration tests on Keeper's systems to identify and address potential vulnerabilities before they can be exploited.
- FIPS 140-validated—Keeper adheres to the stringent Federal Information Processing Standards (FIPS), ensuring the service's suitability for use in highly regulated industries.
- Bug Bounty Program—Keeper's Bug Bounty Program encourages security researchers to report potential vulnerabilities, enabling timely identification and resolution of security issues.
Password and File Management Features
Keeper's password generator allows users to customize password length and character types for robust security and compliance with specific platforms' password requirements[3]. Keeper also offers autofill via its KeeperFill tool[4], with support for auto-filling 2FA codes, payment card numbers, and passwords.
Other notable password and file management features include:
- Passphrase generation—Enables users to create memorable combinations of words and use them as passwords[5]. This feature increases password complexity without sacrificing usability, making it easier for users to maintain strong credentials across multiple accounts.
- Record types—Users can manage different types of records[6], including login credentials, payment information, and secure notes, providing organized and accessible storage within the app.
- Secure file storage—Keeper provides a secure vault for storing sensitive files and documents[7], ensuring that important information is protected with the same level of encryption as passwords.
- Security audit—The password manager includes tools for conducting comprehensive audits of password security[8], enabling users to assess their passwords' strength and reuse practices.
- Password sharing—Keeper allows users to securely share records, files, and folders with trusted contacts[9]. Users can set up one-time or limited-time sharing and even have their records self-destruct after being accessed or if enough time passes.
- Emergency access—Keeper users can choose up to five contacts who will be granted emergency access to their Keeper account[10].
- BreachWatch—This feature continuously monitors potential data breaches and promptly alerts users if their credentials are compromised[11].
Device Compatibility
Keeper Password Manager's KeeperFill browser extension works on several browsers, including Firefox, Edge, Safari, Chrome, and Chromium-based browsers such as Brave and Opera[12]. The password manager can also be used on various operating systems[13], including:
- Windows
- macOS
- iOS
- Android
- Linux
Keeper's vast array of supported browsers and operating systems makes it a good choice for users who want an upgrade from password managers that are supported on fewer browsers and systems—such as Firefox Password Manager, Opera GX Password Manager, Safari Password Manager, or Google's solutions.
Customer Support
To ensure users can utilize Keeper Password Manager's features with confidence and ease, the service provider offers round-the-clock assistance through various channels, including live chat and email[14]. Different plans offer different levels of support, with Premium plans providing priority support options.
Additional resources to help users leverage the service's full functionalities include[14]:
- Documentation Portal—Extensive guides covering a wide range of topics and features
- User Guides—Detailed instructions to help users navigate and utilize Keeper effectively
- Keeper 101 Videos—Visual and step-by-step instructions to enhance user understanding of the service
- System Status Check—Real-time information on the operational status of Keeper's services
- Q&A Technical Support—Free webinars offering direct interaction with experts to get questions answered
Pricing
To meet different user needs, Keeper Password Manager offers several categories of plans, including Personal and Family, Business and Enterprise, Student, and Military and Medical plans.
Users who prefer the Personal and Family category can pick from three plans:
Users on a personal plan can also purchase several add-ons, including Secure File Storage, BreachWatch®, and Concierge Service. Keeper also offers a 30-day free trial for users who wish to experience the full suite of features before committing to a paid plan[16].
Users who want a password manager that allows them to store more passwords on a free plan should look at NordPass, Dashlane, LastPass, and Bitwarden.
Is Keeper Password Manager Safe Enough for Sensitive Information?
Keeper employs rigorous security measures to keep your data secure within its vault, ensuring that only you can access it. However, once your data leaves Keeper's vault, its security is no longer within the service provider's control.
For example, when you use Keeper to fill out your payment card details at an online checkout, those details are subject to the security measures enforced by the merchant. If the vendor experiences a breach, your payment information could get stolen.
To protect your financial information from cyber threats, consider using virtual cards when buying online. Virtual cards are unique, randomly generated card numbers linked to a funding source, such as your debit card or bank account. When used for online transactions, they shield your financial information, reducing the risk of it being stolen in case of a merchant data breach.
While reputable banks like American Express® and Capital One® offer these cards, specialized card providers like Privacy provide advanced security features and card controls.
Use Privacy Virtual Cards for Enhanced Online Security
Privacy is a BBB®-accredited virtual card provider trusted by over 250,000 users. It relies on strict security measures, including military-grade AES-256 encryption, regular third-party audits, and PCI-DSS compliance to ensure your data gets the same level of protection banks offer.
To further secure your account and funds, Privacy also employs:
- Two-factor authentication—Privacy allows users to set up a second step for authentication, additionally securing account access.
- Fraud protection—Privacy offers comprehensive fraud protection, including investigating disputed transactions to mitigate unauthorized charges.
- Real-time alerts—You can enable notifications for every time your Privacy Card is used or declined, helping you react quickly in case of unusual activities.
Privacy Card Types and Features
Privacy offers three types of virtual cards:
You can pause or close Privacy Cards anytime, stopping all further charges. This feature can help when you're unsubscribing from popular services like Hulu, Netflix, and Amazon Prime and want to safeguard against accidental charges that may happen during or after the cancellation process.
Privacy also lets you set spending limits on each virtual card, declining charges above the limit. This feature can help protect you from excessive and hidden fees that some sneaky merchants may impose.
Convenience Features
To make it easier to manage your virtual cards, Privacy offers several convenience features:
- Integration with 1Password—You can generate, access, and autofill your card details and manage your passwords from the same browser extension.
- Mobile app—With the Privacy App, which is available for iOS or Android, you can create, manage, and monitor your virtual cards on the go.
- Browser extension—Whether using Firefox, Safari, Google Chrome, Microsoft Edge, or Safari for iOS, the Privacy Browser Extension provides quick access to virtual cards directly from your browser.
- Shared Cards—You can share Privacy Cards with family and friends, simplifying joint expenses while maintaining secure spending.
- Card Notes—You can attach notes to each card for better organization and easy tracking of when and where your cards will be used next.
How To Start Using Privacy Cards
To get started with Privacy, follow four steps:
- Sign up for a Privacy account
- Verify your identity
- Link your bank account or debit card
- Request your first virtual card
Privacy offers four plans:
- Personal—This plan is free for domestic transactions and allows you to generate up to 12 new cards monthly, including secure Merchant-Locked and Single-Use Cards. You can set spending limits, pause, and close cards as needed without affecting the funding source. It also offers access to the web app, mobile app, and browser extension.
- Plus—At $5 per month, this plan includes all features of the Personal plan. It allows you to generate up to 24 new cards monthly and benefit from Category-Locked Cards. You can also share cards, add custom notes, and get Priority support, including Live Chat (Monday to Friday, 9 a.m.–5 p.m. ET).
- Pro—At $10 per month, the Pro plan includes all features of the Plus plan. It offers up to 36 new cards per month, zero fees on foreign transactions, and 1% cashback on eligible purchases of up to $4,500 per month.
- Premium—At $25 per month, the Premium plan includes all Pro plan features. It allows you to create 60 new virtual cards per month, making it an ideal choice for power users needing extensive card generation capabilities.
