Blog

All Posts
Card Fraud
Cards & Online Payments
Product
Security
Subscription Management
VPN
Virtual Cards
Privacy Virtual Cards
Spending Limits

Set a spending limit and Privacy will decline any transactions that go over the limit

Merchant-Locked Cards

Lock Privacy Cards to the first merchant they’re used at to prevent misuse if stolen

Single-Use Cards

Create Privacy Cards that close automatically after the first purchase is made on them

Pause/Close Cards

Pause or close your Privacy Cards at any time to block future transaction attempts

How To Cancel Zoom Subscription Effectively—Process Explained

Ashley Ferraro, Product
Written by
Ashley Ferraro, Product
Reviewed by
Dec 12, 2023
 • 
10
 Min Read
Manage Your Subscription Payments With Virtual Cards
Sign Up

Zoom is a platform that facilitates team communication through chat, calls, meetings, and whiteboards. Although liked and used by many, Zoom hasn't met the expectations of all users. Most complaints revolve around customer support—the difficulty of reaching a live agent and particular agents’ inability to resolve reported issues. Other users may have a different reason for cancellation—such as a desire to try out an alternative like Microsoft Teams or Google Meet.

To understand how to cancel your Zoom subscription with minimal friction, consult this guide. Besides useful information about Zoom's cancellation process, you'll also learn how to prevent unwelcome charges from other companies.

Note that the information in this article was sourced in November 2023. Visit the official Zoom website for updates.

A photo of a smartphone displaying Zoom’s page in an app store
Source: Gabriel Tan

How To Cancel Zoom—A Step-by-Step Tutorial

To cancel your Zoom subscription, you should:

  1. Log into the Zoom web portal.
  2. Click on your profile icon to access the navigation menu.
  3. Select Plans and Billing, then Plan Management. 
  4. Click on the Manage option on the right of the plan you want to cancel.
  5. Within the dialog box, click on Cancel Plan, then Confirm Your Cancellation.

‍

You should receive an email confirming your cancellation was successful.

If you’ve purchased Zoom via a direct sales quote, you’ll have to email your dedicated Account Executive or renewals@zoom.us to cancel. In case you’ve bought Zoom via the Google Play Store or the App Store, you must discontinue your Zoom subscription via those platforms.

Can You Cancel Zoom After One Month?

Yes—you can cancel Zoom anytime. After canceling, your current plan will be active until the end of the ongoing billing cycle and won’t renew. However, to avoid paying for the next month’s or year’s subscription, it’s advisable to cancel at least a few days before the renewal date, which is displayed alongside the plan in the Plan Management section.

A photo of a person using a laptop for a Zoom meeting
Source: Anna Shvets

What To Do In Case of Cancellation Issues With Zoom

If you run into problems while terminating your Zoom subscription, you may be able to get help using one of the channels in the table below:

To benefit from these fantastic features, take the steps listed below:

  1. Register on Privacy
  2. Fill out the information needed to verify your identity
  3. Link a bank account or debit card
  4. Request your Privacy Virtual Cards

‍

Privacy — Seamless & Secure Online Card Payments
Escape sneaky subscription charges
Checkout securely online by creating unique virtual card numbers for every purchase. Avoid data breaches, unwanted charges, and stolen credit card numbers.
Pay for your subscriptions with Privacy Virtual Cards and block any payments that go over the agreed price.
Sign Up
Privacy — Seamless & Secure Online Card Payments
Say no to unwanted subscription costs with Privacy
Checkout securely online by creating unique virtual card numbers for every purchase. Avoid data breaches, unwanted charges, and stolen credit card numbers.
Set spending limits or pause/close your Privacy Virtual Cards to avoid unexpected charges.
Sign Up
Privacy Virtual Cards
Spending Limits

Set a spending limit and Privacy will decline any transactions that go over the limit

Merchant-Locked Cards

Lock Privacy Cards to the first merchant they’re used at to prevent misuse if stolen

Single-Use Cards

Create Privacy Cards that close automatically after the first purchase is made on them

Pause/Close Cards

Pause or close your Privacy Cards at any time to block future transaction attempts

Privacy — Seamless & Secure Online Card Payments
Sign Up