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Merchant-Locked Cards

Lock Privacy Cards to the first merchant they’re used at to prevent misuse if stolen

Single-Use Cards

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Pause/Close Cards

Pause or close your Privacy Cards at any time to block future transaction attempts

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Step-by-Step Tutorial on How To Cancel Uber One

Ashley Ferraro, Product
Apr 9, 2024
 Min Read
Manage Your Subscription Payments Easily With Virtual Cards

Uber One is a premium subscription service offered by Uber designed for frequent Uber Eats customers and ride users. The plan costs $9.99 per month or $99 per year and includes benefits such as a $0 delivery fee on eligible purchases, up to 10% off eligible deliveries and pickup orders, and average monthly savings of $25.

If you ever decide to cut ties with the service, whether to try out another delivery platform or to save money, refer to this step-by-step tutorial on how to cancel Uber One. It will explain the company's refund policy and provide the exact steps you should take to cancel the service. You'll also learn about the difficulties of canceling some subscriptions and tips to avoid unwelcome expenses during or after the cancellation process.

The information in this article is valid as of January 2024. Visit the official Uber One website or contact customer support directly for the most recent information.

A photo of a person accessing the Uber Eats website on their computer
Source: charlesdeluvio

How To Cancel an Uber One Subscription—Explained

Uber One lets you cancel your membership in two ways, depending on how much time you have left on your subscription: 

  1. Via the Uber app
  2. By contacting customer support

If you have at least 48 hours remaining on your subscription, you can cancel via the Uber app by taking the steps below:

  1. Launch the Uber app on your mobile device.
  2. Tap the profile icon.
  3. Tap Uber One.
  4. Scroll down and select Manage Membership.
  5. Tap End Membership and select End Membership again to cancel your subscription.

If you have less than 48 hours before your next billing cycle, it's advisable that you contact Uber One's customer support through the official website

Can You Cancel Uber One Free Trial?

Yes—you can cancel your Uber One free trial whenever you wish. However, it's best to cancel it at least 48 hours before your trial ends to avoid being charged. Keep in mind that after canceling your free trial account, you'll lose access to your membership benefits right away.

Does Uber One Offer a Refund After Canceling?

Unfortunately, Uber One doesn't offer refunds for canceled subscriptions. According to their Terms and Conditions, all payments made are non-refundable and non-transferable. They also can't be refunded on a pro-rata basis for cancellations initiated during a billing cycle. If you incur unauthorized charges, you're advised to report them through the Uber Help page within 60 days. 

A photo of a man leaning on a windowsill while holding a tablet in one hand and a payment card in another
Source: Robert Anasch

Potential Difficulties When Canceling a Subscription

Canceling a subscription, in most cases, is as simple as signing up for it. Unfortunately, some companies may require you to go through a maze of steps when canceling to keep you subscribed for longer and prolong your payments.

Some companies may use guilting language or manipulative designs to convince you not to cancel your subscription. Others go to extremes and require you to visit their physical location in person or call customer support to stop your subscription. Even if you follow all the required instructions, you could still incur unwelcome charges due to a technical glitch, miscommunication, or an honest error.

The most effective way to avoid these difficulties and limit excessive charges is to pay for your subscriptions with Privacy Virtual Cards, including everyday platforms like Dropbox, NordVPN, or Adobe and streaming platforms like Philo, PlayStation Plus, and Apple TV

Virtual cards are linked to a real bank account or debit card but mask your financial information with unique card numbers at checkout, adding an integral layer of security around your transactions. Besides protecting your sensitive data from potential misuse, virtual cards also have additional features that give you more spending control, especially if you choose a comprehensive virtual card provider like Privacy.

Enjoy Next-Level Spending Control With Privacy Virtual Cards

You can add your financial information to Privacy and generate virtual cards to protect your funds against unwanted charges. With Privacy, you have two types of virtual cards, as explained in the table below:

Card Type Single-Use Merchant-Locked
What It's Ideal for This card closes a few minutes after completing your first transaction. This makes it ideal for one-time purchases and shopping on websites whose credibility you are unsure of and those you don't plan on visiting again in the near future.  This card "locks" to the first merchant you use it with and automatically declines any subsequent charges from other merchants. It's perfect for your favorite shopping merchants and subscriptions such as Shopify, YouTube Premium, and LinkedIn Premium

Privacy Cards come with the following features to help you manage your subscription payments more efficiently:

  • Card pausing or closing—If you decide to cancel a subscription, pause or close the card you used to pay for it. Privacy will block all charge attempts on the card, allowing you to focus on the cancellation process without worrying about unwelcome charges.
  • Spending limit—When you set a spending limit, you define how much a merchant can bill for their services. This helps you protect your account against potential overcharges, such as price increases you had no prior notification about and double billing as Privacy will decline all transaction attempts above your set limit.
A photo of a man leaning on a windowsill while holding a tablet in one hand and a payment card in another
Source: Mikhail Nilov

How Privacy Streamlines Online Transactions

As a Privacy user, you also get the following additional features to streamline your online transactions:

  • Browser extension—Enjoy fast and seamless transactions with the Privacy Browser Extension, which auto-completes your virtual card details at checkout. It's available for well-known browsers such as Chrome, Firefox, Safari, and Edge. iPhone and iPad users can also enjoy the autofill experience with the Safari iOS extension.
  • Mobile app—Install the Privacy mobile app on your Android or iOS device and manage your virtual cards on the go. You can create new cards, pause or close existing ones, and receive real-time notifications about your card activity.

Privacy Virtual Cards are issued by Visa® or Mastercard® and are accepted at most merchants and websites, including subscriptions such as Tinder Gold, Xfinity, Amazon Music, and the New York Times.

Privacy—How To Signup

You can become a Privacy user and enjoy the above-discussed benefits by taking the steps below:

  1. Create an account
  2. Fill out the info needed to verify your identity
  3. Provide your bank account or debit card information
  4. Request your virtual cards

You can choose from three plans depending on your budget and needs. Refer to the table below for more details:

Plan Cost Virtual Cards per Month Benefits
Personal Free for domestic transactions 12
  • Access to the browser extension and mobile app

  • Ability to pause or close the cards and set spending limits

Pro $10 36
  • Everything in Personal

  • Fee-free international transactions

  • Priority support

  • Ability to mask transaction info on your bank statements

  • 1% cashback on eligible purchases (totaling up to $4,500 per month)

Premium $25 60
  • Everything in Pro

  • Dedicated account management

Privacy — Seamless & Secure Online Card Payments
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