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How To Cancel Snapchat Plus and Get a Refund

Ashley Ferraro, Product
Apr 11, 2024
 Min Read
Manage Your Subscription Payments With Virtual Cards

Snapchat Plus is a paid subscription service offered by Snapchat that allows users to access premium features like pin a BFF, priority story replies, and a custom app theme editor. The service has over 7 million subscribers as of 2023, making it a popular choice among Snapchat users.

If you're facing a subscription overload or no longer find the service worth the cost, refer to this guide on how to cancel Snapchat Plus. It will provide all the steps needed to discontinue the service successfully and get a refund. You'll also learn why canceling subscriptions isn't always smooth and how to avoid excessive charges for services you no longer want.

The content in this guide is valid as of January 2024. Please visit the official Snapchat website or get in touch with a customer representative for the most recent information.

A photo of a person holding a phone displaying the Snapchat logo
Source: Sanket Mishra

How To Cancel a Snapchat Plus Subscription—The Steps

Since Snapchat Plus payments are processed through the app store you used to subscribe, you'll have two options to cancel the service:

  1. Via App Store for Apple devices
  2. Via Google Play Store for Android devices

In the sections below, learn the instructions to follow for each app store.

How To Cancel Snapchat Plus via the App Store

To cancel a Snapchat Plus subscription you purchased via the App Store for your iPhone, iPad, Mac, or Windows PC, proceed as shown in the table below:

iPhone and iPad Mac Windows PC
  1. Launch the Settings app.

  2. Tap your name.

  3. Select Subscriptions.

  4. Tap the Snapchat Plus subscription from the list.

  5. Tap Cancel Subscription.

  6. Follow the on-screen directions to confirm your decision.

  1. Open the App Store app and sign in.

  2. Click your name.

  3. Scroll to Account Settings.

  4. Go to Subscriptions, then click Manage.

  5. Click Edit next to the Snapchat Plus subscription.

  6. Click Cancel Subscription.

  7. Follow the prompts to complete the process.

  1. Open iTunes.

  2. Navigate to the menu bar at the top of your iTunes window.

  3. Select Account, then choose View My Account.

  4. Scroll to the Settings section.

  5. Click Manage next to Subscriptions.

  6. Locate the Snapchat Plus subscription and click Edit.

  7. Click Cancel Subscription.

  8. Follow the instructions to confirm your choice.

How To Cancel Snapchat Plus via Google Play Store

If you're subscribed to Snapchat Plus through Google Play Store on an Android device, refer to the table below for instructions on how to cancel the service:

Smartphone and Tablet Computer
  1. Open the Google Play app on your device.

  2. Tap your profile icon at the top right corner of the screen.

  3. Select Payments & Subscriptions.

  4. Tap Subscriptions.

  5. Locate your Snapchat Plus subscription.

  6. Tap Cancel Subscription.

  7. Follow the directions to complete the process.

  1. Visit the Google Play website on your browser and sign in.

  2. Select My Subscriptions on the left side of the screen.

  3. Find your Snapchat Plus subscription and click Manage next to it.

  4. Select Cancel Subscription.

  5. Click Yes when the confirmation pop-up dialogue box appears.

A photo of a person using Snapchat on their smartphone
Source: Sanket Mishra

How To Get a Refund After Canceling a Snapchat Plus Subscription

Your Snapchat Plus subscription's billing and management are handled by the app store used to subscribe. As such, all related refund requests should be directed to the respective app store's customer service. The following table outlines the steps to take to request a refund from Apple or Google Play Store:

Platform How To Request a Refund
App Store
  1. Sign in to Report a Problem page on your mobile or computer browser.

  2. Tap or click I'd like to.

  3. Select Request a refund.

  4. Choose a reason why you want a refund, and hit Next.

  5. Select the Snapchat Plus subscription for which you want a refund.

  6. Tap or click Submit.

Google Play Store
  1. Go to Google Play on your computer browser.

  2. Click your profile picture at the top right of the screen.

  3. Click Payments & subscriptions.

  4. Select Budget & order history.

  5. Click Report a problem for your Snapchat Plus subscription.

  6. Select the option that best describes your situation.

  7. Fill out the form, and note that you would like a refund.

  8. Click Submit.

Keep in mind that Snapchat does not offer refunds or pro-rated refunds for canceled subscriptions. As such, any refund requests will be subject to the app store's refund policies. Know that you will still have access to the premium features of Snapchat Plus until the last day of your current subscription period. Afterward, you will no longer be charged for the service.

How Virtual Cards Make Subscription Management Effortless

Signing up for a subscription service takes only a few clicks. Unfortunately, canceling them isn't always as straightforward. Some companies may intentionally make the cancellation process challenging by using dark patterns on their website—design techniques that trick you into making unintended decisions. 

Some merchants may require you to make a phone call, wait on hold for extended periods, or send a handwritten letter to cancel your subscription. These companies may resort to these tactics to keep you subscribed for longer and prolong your payments. Luckily, there is an effective solution to manage your subscriptions more effortlessly and prevent being overcharged for services you no longer need—virtual cards from Privacy. 

When you pay for subscriptions such as Shopify, Dropbox, or Tinder Gold with virtual cards, you replace your actual account details with fake card numbers at checkout, protecting your funds from unexpected charges. If you opt for a comprehensive virtual card provider like Privacy, you will also be able to limit how much a company can charge you.

Privacy Virtual Cards—Unparalleled Financial Control When You Need It Most

You can connect your bank account or debit card to Privacy and request multiple virtual cards for shopping on various merchants and websites, including subscriptions such as PlayStation Plus, Philo, and Amazon Music. Privacy lets you create two types of virtual cards:

  • Single-Use Card—It closes automatically a few minutes after completing your first transaction. This makes it perfect for one-time purchases and shopping on unfamiliar websites that you don't plan on visiting again.
  • Merchant-Locked Card—It "locks" to the first merchant you transact it with. It's ideal for transactions at your go-to merchants and subscriptions such as the New York Times, the Wall Street Journal, and Adobe.

You can also pause or close your Privacy Card when stopping subscriptions to limit unwanted charges. While you still have to go through the company's lengthy cancellation procedure, Privacy will block all transaction attempts on a paused or closed card. 

By setting a spending limit on your Privacy Cards, you can prevent overcharges from any company. Privacy will decline all transactions that exceed your specified amount—that includes duplicate charges for the same month and other hidden fees you didn't know about.

A photo of a person holding a smartphone and pointing at a payment card placed on the table
Source: Unsplash+

Enjoy Efficient Online Payments With Privacy

Signing up for Privacy is straightforward, as you only need to take these four steps:

  1. Create an account
  2. Provide the mandatory details to verify your identity
  3. Link a debit card or bank account
  4. Request your virtual cards

Privacy also offers a browser extension and mobile app to make your online shopping experience more convenient. The Privacy Browser Extension is available for Chrome, Firefox, Safari, Edge, and Safari iOS for iPhone and iPad users. It autofills your virtual card details at checkout for fast and seamless payments. This eliminates the need to reach for your wallet every time you want to make an online purchase.

After installing the Privacy mobile app on your Android or iOS device, you can generate and manage your virtual cards on the go. You can also enable push notifications for instant alerts when one of your Privacy Virtual Cards has been used or declined.

Privacy offers three plans to choose from. The Personal plan is free for domestic transactions and includes the following benefits:

  • Up to 12 virtual cards per month
  • Access to the browser extension and mobile app
  • Ability to set spending limits and pause or close cards at any time

If you want more cards per month and additional benefits such as fee-free international transactions, priority support, and dedicated account management, upgrade to Pro ($10/month) or Premium ($25/month).

Privacy — Seamless & Secure Online Card Payments
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