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Spending Limits

Set a spending limit and Privacy will decline any transactions that go over the limit

Merchant-Locked Cards

Lock Privacy Cards to the first merchant they’re used at to prevent misuse if stolen

Single-Use Cards

Create Privacy Cards that close automatically after the first purchase is made on them

Pause/Close Cards

Pause or close your Privacy Cards at any time to block future transaction attempts

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How To Cancel PlayStation Plus—Steps, Terms, and Refunds

Ashley Ferraro, Product
Feb 7, 2024
 • 
10
 Min Read
Manage Your Subscription Payments With Virtual Cards

PlayStation Plus is a subscription service that allows players to enrich their gaming experience with hundreds of on-demand games. While some subscribers are finding value in PlayStation Plus, others are opting out for various reasons that may include their favorite games missing or a desire to try out an alternative platform.

If you’ve realized this service is not for you, read this guide to learn how to cancel PlayStation Plus on your browser and console. You’ll also discover what happens after the cancellation, how to get a refund, and what you can do to avoid potential excessive charges from any subscription company.

The content in this article is valid as of December 2023. Head to the official PlayStation website or contact customer support for the most recent information.

A photo of a white PlayStation console and a controller sitting on top of it
Source: Kerde Severin

How To Cancel a PlayStation Plus Subscription on a Browser

To discontinue your PlayStation Plus subscription using a computer or mobile browser, take the following steps:

  1. Go to PlayStation’s website and sign in.
  2. Navigate to Account Management.
  3. Click or tap Subscription from the menu on the left.
  4. Click or tap the Cancel Subscription option located next to PlayStation Plus.

How To Cancel PlayStation Plus on a PS Console

If you want to use your console to cancel PlayStation Plus, proceed as described in the table below:

PS4 PS5
  1. Head to PlayStation Plus.

  2. Select Manage Membership, then Subscription.

  3. Select Cancel Subscription.

  1. Go to Settings, then Users and Accounts.

  2. Select Account, then Payment and Subscriptions.

  3. Go to Subscriptions and select the PlayStation Plus subscription.

  4. Select Cancel Subscription.

What Happens After You Cancel PlayStation Plus?

Once you cancel the PlayStation Plus subscription, you’ll still be able to use it until the current billing period expires. From the start of the new billing period, you’ll no longer be able to access the subscription’s benefits, such as:

  • Online storage
  • Online multiplayer
  • Monthly games

The content you’ve downloaded for free while subscribed to PlayStation Plus will become unavailable after you cancel. However, you’ll still have access to your discounted purchases and redeemed packs and avatars.

A photo of a person playing a sports game using a PlayStation controller
Source: EVG Kowalievska

Can You Get a Refund for a Canceled PlayStation Plus Subscription?

Yes—you have 14 days after purchasing PlayStation Plus to ask for a refund. The refund amount may be reduced depending on how much you’ve used the service during the 14-day period. You should also know that free trials are included in the said period. For example, if the trial lasts seven days, you have seven days from the payment date to stop the subscription and request a refund.

To send your request, contact customer support on PlayStation’s website or over the phone

Why Virtual Cards Are the Optimal Way To Pay for Subscriptions

Canceling subscriptions in general is not always as smooth as it appears. In some cases, you’ll be able to cancel the subscription in minutes. In others, you’ll have to endure a tiresome and complicated cancellation process requiring many different steps. 

Some companies may go out of their way to make canceling difficult and get you to keep paying for your subscription. They may use a manipulative web design or guilting language to play on your fear of missing out or even require your physical presence to complete the cancellation. 

If you’re not vigilant throughout the whole process, you could easily miss one of the steps and end up paying for another month of services you don’t want. As claimed by one PlayStation user, charges may occur due to technical errors even if you take all the right steps. While you may be able to get a refund in such cases, this process requires time and effort too. If you want to avoid all the hassle, consider taking a proactive approach and paying for your subscriptions with Privacy virtual cards.

While connected to an actual funding source, virtual cards mask your financial information with random card numbers at checkout. Besides protecting your data and identity in case of a data breach on merchants’ servers, virtual cards give you more control over your spending—especially if you choose an extensive virtual card service like Privacy.

Privacy Virtual Cards—Your Safeguard Against Unauthorized Charges

When it comes to protecting your account against potential misuse, be it a fraud attempt or a sneaky subscription charge, Privacy Virtual Cards are your safest bet. Privacy is a proud holder of the BBB® accreditation, which demonstrates its commitment to ethical business practices and exceptional customer service. You can add your debit card or bank account from most U.S. banks and generate virtual cards for any purpose. 

In the table below, you can learn about the different types of Privacy Cards and how they work:

Card Single-Use Card Merchant-Locked Card
How it protects you It closes minutes after the first transaction is complete. It “locks” to the first merchant you transact with.
When to use it You can use it for one-time payments and purchases on new websites whose reliability you’re not sure of. You can use it for frequent and recurring purchases, including subscriptions like Philo, Shopify, and Dropbox.

Privacy Cards can also be paused or closed quickly without impacting the funding source. Privacy will decline all charges on paused or closed cards, allowing you to focus on completing the subscription cancellation process without worrying about unwanted charges. You can also set spending limits on your virtual cards, protecting yourself from any excessive charges you didn’t approve of or know about—such as additional fees or price increases.

A photo of a person using a laptop while holding a credit card
Source: Karolina Grabowska

Privacy—Secure and Convenient

With Privacy Virtual Cards, your payments can be fast and seamless. You can get the Privacy Browser Extension and have it autofill virtual card numbers at checkout for you, saving you from having to reach for your wallet every time you shop. The extension works with most well-known browsers, including Chrome, Firefox, Safari, and Edge. If you use an iPhone or iPad, you too can enjoy efficient checkouts with the Safari mobile extension.

By installing the Privacy mobile app on your Android or iOS, you’ll be able to generate and manage virtual cards wherever you are. You can also receive a notification whenever a card is used or declined, which helps you track your account activity in real time.

Get Privacy Virtual Cards Today

Privacy’s signup process is simple—it only requires you to:

  1. Create an account
  2. Supply the information needed to verify your identity
  3. Provide your bank account or debit card details
  4. Request your virtual cards

Privacy Cards can be used at most U.S. merchants and websites that accept Visa® and Mastercard® payments. Those include other entertainment services like Xbox Game Pass, Apple TV Plus, YouTube Premium, and Amazon Music, as well as informational media such as the New York Times and the Wall Street Journal.

As far as pricing is concerned, Privacy gives you three options to choose from, including a Personal plan that’s free for domestic purchases and includes 12 virtual cards and all the above-discussed features. You can also choose Pro ($10/month) or Premium ($25/month) if you’d like to get additional benefits such as:

  • Up to 60 virtual cards a month
  • No foreign transaction fees
  • Priority support
  • 1% cashback on eligible purchases (totaling up to $4,500 monthly)
  • Dedicated account management

Privacy — Seamless & Secure Online Card Payments
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