PlayStation Plus is a subscription service that allows players to enrich their gaming experience with hundreds of on-demand games. While some subscribers are finding value in PlayStation Plus, others are opting out for various reasons that may include their favorite games missing or a desire to try out an alternative platform.

If you’ve realized this service is not for you, read this guide to learn how to cancel PlayStation Plus on your browser and console. You’ll also discover what happens after the cancellation, how to get a refund, and what you can do to avoid potential excessive charges from any subscription company.

The content in this article is valid as of January 2025. Head to the official PlayStation website or contact customer support for the most recent information.

How To Cancel a PlayStation Plus Subscription on a Browser

To cancel your PlayStation Plus subscription using a computer or mobile browser, take the following steps:

1. Go to PlayStation’s website and sign in.
2. Navigate to Account Management.
3. Click or tap Subscription from the menu on the left.
4. Click or tap the Cancel Subscription option located next to PlayStation Plus.

How To Cancel PlayStation Plus on a PS Console

If you want to use your console to cancel PlayStation Plus, proceed as described in the table below:

What Happens After You Cancel PlayStation Plus?

Once you cancel the PlayStation Plus subscription, you’ll still be able to use it until the current billing period expires. After the PS Plus subscription ends, you’ll no longer have access to the following benefits:

• Online storage
• Online multiplayer
• Monthly games
• Special member discounts

If you cancel PlayStation Plus, you’ll also lose the games you downloaded for free while you were subscribed—these won't stay in your library after the subscription ends. However, you’ll still have access to your discounted purchases and redeemed packs and avatars.

How To Get a Refund for a Canceled PlayStation Plus Subscription

If you cancel PlayStation Plus, you can get your money back, but the amount depends on how long you've used the subscription. According to the PlayStation Plus refund policy, you must submit a refund request within 14 days of the purchase date. You should also know that free trials are included in the said period. For example, if the trial lasts seven days, you have seven days from the payment date to stop the subscription and request a refund.

You’ll receive a full refund if you haven’t used any of the subscription's benefits during the 14-day period. Otherwise, Sony will calculate the amount you’ll get back based on the days remaining until your next billing period. The company will process successful refunds to the original payment method within 30 to 60 days.

There are two ways to request a refund on a PlayStation Plus subscription:

1. Using PlayStation Plus Online Assistant
2. Contacting the PlayStation support team

Here’s how to refund PS Plus through an online assistant request:

1. Go to the PlayStation store refund request page on your mobile or computer browser.
2. Tap or click Online Assistant on the bottom right corner of the screen.
3. Provide your first and last name, then select Start Chatting.
4. Follow the prompts to explain your issue and request a refund.

Alternatively, you can contact customer support on PlayStation’s website or over the phone. 

Stopping PlayStation Plus Subscription "Auto-Renewal”

The only way to turn off auto-renewal for PS Plus is by canceling your subscription. When you stop PlayStation Plus payments, your subscription will expire at the end of your current billing period. If you're accidentally charged, you can start the PlayStation Plus renewal refund process by contacting customer support within 14 days of the charge date. 

Why Virtual Cards Are the Optimal Way To Pay for Subscriptions

Canceling subscriptions in general is not always as smooth as it appears. In some cases, you’ll be able to cancel the subscription in minutes. In others, you’ll have to endure a tiresome and complicated cancellation process requiring many different steps. 

Some companies may go out of their way to make canceling difficult and get you to keep paying for your subscription. They may use a manipulative web design or guilting language to play on your fear of missing out or even require your physical presence to complete the cancellation. 

If you’re not vigilant throughout the whole process, you could easily miss one of the steps and end up paying for another month of services you don’t want. As claimed by one PlayStation user, charges may occur due to technical errors even if you take all the right steps. While you may be able to get a refund in such cases, this process requires time and effort too. If you want to avoid all the hassle, consider taking a proactive approach and paying for your subscriptions with Privacy virtual cards.

While connected to an actual funding source, virtual cards shield your financial information with random card numbers at checkout. Besides protecting your data and identity in case of a data breach on merchants’ servers, virtual cards give you more control over your spending—especially if you choose an extensive virtual card service like Privacy.

Privacy Virtual Cards—Your Safeguard Against Unauthorized Charges

When it comes to protecting your account against potential misuse, be it a fraud attempt or a sneaky subscription charge, Privacy Virtual Cards are your safest bet. Privacy is a proud holder of the BBB^® accreditation, which demonstrates its commitment to ethical business practices and exceptional customer service. You can add your debit card or bank account from most U.S. banks and generate virtual cards for any purpose. 

In the table below, you can learn about the different types of Privacy Cards and how they work:

Privacy Cards can also be paused or closed quickly without impacting the funding source. Privacy will decline all charges on paused or closed cards, allowing you to focus on completing the subscription cancellation process without worrying about unwanted charges. You can also set spending limits on your virtual cards, protecting yourself from any excessive charges you didn’t approve of or know about—such as additional fees or price increases.

Privacy—Secure and Convenient

With Privacy Virtual Cards, your payments can be fast and seamless. You can get the Privacy Browser Extension and have it autofill virtual card numbers at checkout for you, saving you from having to reach for your wallet every time you shop. The extension works with most well-known browsers, including Chrome, Firefox, Safari, and Edge. If you use an iPhone or iPad, you too can enjoy efficient checkouts with the Safari mobile extension.

By installing the Privacy mobile app on your Android or iOS, you’ll be able to generate and manage virtual cards wherever you are. You can also receive a notification whenever a card is used or declined, which helps you track your account activity in real time.

Privacy allows you to create customizable card notes, which can help you keep track of your transactions for future reference. You can also share your cards with family members while staying in control of all card settings and without disclosing your sensitive information.

Additionally, with the free 1Password/Privacy integration, you get to securely manage your virtual cards and passwords from one location, eliminating the need to switch between apps.

Get Privacy Virtual Cards Today

Privacy’s signup process is simple—it only requires you to:

1. Create an account
2. Supply the information needed to verify your identity
3. Provide your bank account or debit card details
4. Request your virtual cards

Privacy Cards can be used at most U.S. merchants and websites that accept Visa^® and Mastercard^® payments. Those include other entertainment services like Xbox Game Pass, Apple TV Plus, YouTube Premium, and Amazon Music, as well as informational media such as the New York Times and the Wall Street Journal.

As far as monthly plans are concerned, Privacy gives you four options to choose from, including a Personal plan that’s free for domestic purchases and includes 12 new virtual cards (Single-Use or Merchant-Locked) and all the above-discussed spending controls. You can also choose Plus ($5/month), Pro ($10/month), or Premium ($25/month) if you’d like to get additional benefits such as:

• Up to 60 virtual cards a month
• Category-Locked Cards
• No foreign transaction fees
• Priority support with Live Chat
• 1% cashback on eligible purchases (totaling up to $4,500 monthly)
• Shared Cards
• Card Notes

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