How To Cancel a Planet Fitness Membership—The Ins and Outs of the Process
With over 18 million members and 2,400 locations across all 50 U.S. states, Planet Fitness is one of the largest gym franchises in the world. At Planet Fitness, members can work out comfortably and, depending on the location, at any point of the day or night.
Despite its widespread popularity, Planet Fitness may not be the ideal choice for everyone. Some members had issues with alleged changes in the opening hours or lack of specific amenities, while others may have financial constraints or want to try out a different gym in a more convenient location.
If you also want to opt out for any reason, this guide will explain how to cancel a Planet Fitness membership. You will learn the necessary steps to successfully complete the process and obtain guidelines on how to cancel subscriptions while avoiding unwanted charges.
The content in this article is current as of November 2023. Please visit the official Planet Fitness website or contact support for the latest information.
How To Cancel Planet Fitness—Two Methods
The membership cancellation policy can differ depending on the particular Planet Fitness club you’ve joined, i.e., your home club. It’s best to contact your home club directly to check your options. One of the representatives will review the terms of your specific membership and answer all of your questions.
Most clubs allow you to request cancellation in two ways:
- By filling out a cancellation form at your home club
- By sending a letter to your home club, ideally via certified mail
Can You Cancel Planet Fitness Online or Over the Phone?
Most members can’t cancel their Planet Fitness memberships online or over the phone. However, some members may be able to cancel online depending on the location of their home club or the type of membership they have. Planet Fitness hasn’t specified which members are eligible for remote cancellation, so it’s advisable to contact customer support for case-specific information.
When To Cancel a Planet Fitness Membership
It can take up to seven business days for Planet Fitness to process your cancellation and halt the charges. If you’re canceling via mail, consider the delivery time, as the club needs to receive your notice at least seven days before the next charge.
When it comes to annual subscriptions, you should complete your cancellation by the 25th of the month before the date of the annual billing.
Is There a Fee To Cancel a Planet Fitness Membership?
Yes—if your Planet Fitness membership has a minimum term and you cancel before the term ends, you’ll have to pay a $58 buyout fee.
Other Options To Consider Besides Cancelling Planet Fitness
Instead of canceling your Planet Fitness membership, you can also:
- Freeze it—You can put your membership on hold if you are unable to go to Planet Fitness due to a medical condition. To freeze your membership, you should speak with a team member at a Planet Fitness club you’re a part of. In case your annual fee is scheduled to happen while your membership is on hold, the payment may be postponed.
- Transfer it—If you’re moving across the country, you can transfer your membership to another club, provided the membership is at least three months old and you pay a transfer fee.
- Downgrade it—In case you can’t keep up with the costs or you realize you don’t need some of Planet Fitness’s more advanced benefits, you can switch to a lower and more affordable plan.
How Virtual Cards Make Subscription Cancellation Less Stressful
Even if the process takes place online, subscription cancellations are not always simple. Some companies may go out of their way to make the process laborious and time-consuming—from using confusing design and language to bombarding you with sales pitches in hopes that they’ll convince you to remain subscribed. Overwhelmed by the complicated cancellation process, you may overlook a step and end up paying for one more month of services you don’t want. In some cases, you may incur charges due to technical errors on the merchant’s side even if you’ve done everything correctly.
While you can’t escape early termination fees, you can use virtual cards to avoid excessive and unexpected subscription charges.
When signing up for a subscription, be it Planet Fitness, Peloton, or a streaming service like Disney Plus, Netflix, or Hulu, you should consider paying for it with a virtual card. This card is linked to a real funding source, but it forms a protective layer around your transactions by substituting your financial information with random card numbers at checkout. Independent virtual card providers like Privacy also give you access to card settings that will help you exercise greater control over your spending.
Privacy Virtual Cards—Spending Control at Your Fingertips
By using Privacy Virtual Cards, you’re shielding your debit card or bank account information from hackers who breach company databases and merchants who may accidentally or deliberately overcharge you.
With Privacy, you can generate two kinds of virtual cards. Learn how they work and what they’re used for in the table below: