How To Cancel the Dish Network Effortlessly

Ashley Ferraro, Consumer Operations
Dec 7, 2023
 • 
10
 Min Read

The Dish Network is a U.S.-based satellite TV provider serving over 17 million consumers. The service competes with cable TV providers, offering more than 200 HD channels, integration with popular streaming apps, and a commercial-free viewing experience. While many users are satisfied with Dish’s services, some claim to have encountered streaming disruptions and a lack of assistance from tech support.

If you belong to the latter group or want to disconnect your Dish for any other reason, you’re in the right place. This guide will explain how to cancel the Dish Network successfully and inform you about the company’s cancellation policies and fees. You’ll also learn how to evade unwarranted subscription charges from Dish or any other service.

Note that the information in this article is valid as of November 2023. Visit the official company website or contact customer support for updates.

A photo of Dish Network’s satellites
Source: WikiImages

How To Cancel the Dish Network and Return the Equipment

To request the cancellation of your Dish subscription, you must call 866-974-0769, available seven days a week from 8 AM to midnight Eastern Time. You may also be able to cancel the Dish Network online by sending an email to onlinecancellation@dish.com

You must return all leased equipment in good condition within 30 days of cancellation. Dish will send you the return labels or boxes, which cost $20 each.

It is important to note that you may be subject to an early termination fee of $20 a month if you cancel your subscription before the term commitment expires. You won’t have to pay the fee if you cancel Dish within 24 hours of subscribing. 

Alternatives to Canceling To Keep in Mind

In case you’re moving or plan on coming back to Dish later, you should consider the options in the table below instead of canceling:


Option
How It Works
Phone Number To Activate the Service
Pausing the subscription
You can put your account on hold, which will set you back $5/month.
866-974-1695
Moving to a new location
With the DISH Move-in Deal, you may be able to get free equipment installation at your new location.
877-839-2110
Switching to a cheaper plan
You might be able to lower the bill while keeping your favorite channels, as Dish offers various pricing options.
866-974-3285

The availability of these options depends on your eligibility. You can call the listed phone numbers for further details.

A photo of two people watching TV
Source: cottonbro studio

Why Subscription Cancellations Can Sometimes Be Stressful

According to a few user reviews, canceling the Dish Network may not always be simple. One user claimed to have waited on hold for over three hours in multiple instances. Other issues customers have reported include tenacious support representatives determined to convince them not to cancel, as well as delays in the shipping of equipment return boxes.

Unfortunately, complicated subscription cancellation procedures are common nowadays. Some companies design the process to be challenging enough to trick you into remaining a paying customer for longer than you want to. While you can’t escape the early termination and equipment return fees, you may be able to secure your funds from excessive charges while going through the cancellation process, thanks to virtual cards.

Virtual cards’ primary purpose is to protect your financial information from potential hacker attacks on merchants’ servers by substituting it with random card numbers at checkout. However, these cards often come with additional features that give you control over your expenses. For example, Privacy Virtual Cards allow you to pause and close cards or set spending limits to prevent sneaky merchants from charging you more than you’ve agreed to. 

Take Back Control of Your Expenses With Privacy Virtual Cards

You can connect your debit card or bank account to Privacy Virtual Cards and use them to pay for all your favorite subscriptions, such as Walmart, Peloton, and Spotify, safeguarding your funds from unauthorized or unwarranted charges

With Privacy, you can generate two types of virtual cards:

  1. Single-Use—This card type is valid for a single transaction, closing shortly after the first purchase is completed. You can use it on websites you’re shopping on for the first time and whose trustworthiness you’re still unsure of.
  2. Merchant-Locked—This card type can be used with only one merchant. It’s suitable for merchants you transact with often and recurring payments, such as subscriptions.

Unlike your debit card, the Merchant-Locked Card lets you set spending limits and close or pause the card quickly without affecting the funding source. Privacy declines all charges on the closed or paused card as well as those that exceed the designated limit. Next time you sign up for a subscription service, use a Merchant-Locked Card. If you ever decide to cancel the service, take advantage of the above features to stop unwarranted subscription charges, as well as prevent sneaky subscription services from charging you more than the agreed price.

A photo of a person using a smartphone while holding a credit card
Source: Anete Lusina

Privacy—Additional Benefits, Pricing, and Setup

In the following table, you can learn about additional perks you get from Privacy:


Benefit
Where It’s Available
Why You Need It
Browser extension
The Privacy Browser Extension autofills virtual card numbers at checkout, sparing you from reaching for your wallet when you shop online. 
Mobile app
The Privacy app enables you to generate and manage your virtual cards on the go. You can also receive a push notification when your card is used or declined, so you can track your account activity in real time.

To get started with Privacy, all you need to do is:

  1. Sign up
  2. Enter the information needed to verify your identity
  3. Add a funding source (debit card or bank account)
  4. Request your Privacy Virtual Cards

Privacy Cards are issued by Visa® or Mastercard®, so they’re accepted by most merchants and subscription services. That includes other streaming platforms such as NFL Plus, HBO Max, or Paramount Plus and educational resources such as Chegg, Audible, and Grammarly

Privacy has three pricing plans. The Personal plan, which is free for domestic purchases, includes 12 new virtual cards a month, card pausing and closing options, spending limits, and access to the browser extension and app. By opting for one of the other two plans, Pro ($10/month) or Premium ($25/month), you can get additional benefits like:

  • Up to 60 virtual cards a month
  • Fee-free foreign transactions
  • Priority support

Privacy — Seamless & Secure Online Card Payments
Checkout securely online by creating unique virtual card numbers for every purchase. Avoid data breaches, unwanted charges, and stolen credit card numbers.
Sign Up