How To Cancel the Dish Network Effortlessly
The Dish Network is a U.S.-based satellite TV provider serving over 17 million consumers. The service competes with cable TV providers, offering more than 200 HD channels, integration with popular streaming apps, and a commercial-free viewing experience. While many users are satisfied with Dish’s services, some claim to have encountered streaming disruptions and a lack of assistance from tech support.
If you belong to the latter group or want to disconnect your Dish for any other reason, you’re in the right place. This guide will explain how to cancel the Dish Network successfully and inform you about the company’s cancellation policies and fees. You’ll also learn how to evade unwarranted subscription charges from Dish or any other service.
Note that the information in this article is valid as of January 2025. Visit the official company website or contact customer support for updates.
How To Cancel the Dish Network and Return the Equipment
Dish Network lets you cancel your subscription in three ways—via phone, online by email, and through regular mail. The following sections detail the steps to cancel Dish Network services under each method, as well as your obligations regarding the return of the equipment you leased from Dish.
What Is the Phone Number To Cancel Dish Network?
The phone number to cancel Dish Network is 866-974-0769, available seven days a week from 8 a.m. to midnight ET. Before calling the Dish cancellation number, ensure you have your account number, which you can find on your Dish bill or online account under the My Account Summary section.
How To Cancel Dish Online
If you want to cancel your Dish account online, you can do so by sending an email to onlinecancellation@dish.com. Make sure to include the following information in your cancel Dish TV online email:
- Your full name
- Dish Network account number
- Contact information (phone number, email address, etc.)
- Reason for cancellation
How To Cancel Dish by Mail
To discontinue your Dish Network services by mail, you can send them a written cancellation notice that includes your account number and other relevant information. You should send the letter to the company’s general customer service mailing address:
Dish Network L.L.C.
Customer Service Center P.O. Box 9033
Littleton, CO 80160-9033
What Equipment Do I Need to Return To Dish Network?
After discontinuing your membership, you must return all leased equipment in good condition within 30 days of cancellation. The leased equipment to return might include:
- Receiver(s)
- Smart card(s)
- Remote control(s)
- Low noise block converter feeds (LNBF)
You can return your Dish equipment in person to the original retailer you purchased it from or to Dish directly. The company will send you the return labels or boxes, which might cost up to $25 each.
If you fail to return the equipment within 30 days, here’s what Dish charges for unreturned equipment:
- LNBF—$49
- Smart card—$50
- Hopper Duo—$250
- Hopper with Sling—$300
- Hopper 3—$350
- Super Joey, 4K Joey, Wally, Joey, Wireless Joey, Hopper, and Hopper Plus—Up to $100
The charges will be applied to your Dish account or qualifying card on file.
What Is the Dish Network Early Termination Fee?
Dish Network offers a 2-year contract for its subscriptions. If you terminate your subscription before the commitment term expires, you're subject to an early termination fee (ETF).
The ETF is $20 a month for each remaining month on your agreement. For example, if you cancel your Dish subscription 12 months into the contract, you’ll pay a $240 fee.
Alternatives to Canceling To Keep in Mind
In case you’re moving or plan on coming back to Dish later, you should consider the options in the table below instead of canceling:
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