How To Cancel Your Canva Subscription on Different Devices
Canva is a versatile graphic design platform for beginners and professionals and an indispensable tool for many satisfied users. Despite its popularity, Canva may not be for everyone, whether it’s because they’ve encountered specific issues with the platform or decided the paid subscription is not worth the cost.
If you’ve decided Canva is not for you for the above or any other reasons, read this guide to find out how to cancel your Canva subscription. Besides the mandatory steps, you’ll get some useful tips to help make the cancellation process smoother.
The content in this article is current as of November 2023. For the latest information, visit the official Canva website or contact customer support.
How To Cancel Canva Step-by-Step
Before you cancel Canva, you should know that you can pause your subscription in case you plan on using the tool again.
You should cancel your subscription at least a day before the next billing cycle to avoid paying for the following month’s subscription. Take these steps to discontinue your Canva plan in your browser:
- Log into your account.
- If you’re on mobile, go to the home screen and tap Menu, then Settings.
- If you’re on a computer, go to the homepage and click on Account settings.
- Select Billing & plans.
- Find your plan and select the ellipsis symbol.
- Select the Request cancellation option.
After canceling, you can keep using your Canva subscription plan until the end of the billing period. Your existing designs and Brand Kit won’t be deleted—you can use them when you subscribe to Canva Pro or Canva for Teams again.
How To Cancel a Canva Subscription You’ve Purchased Externally
If you've purchased your Canva plan via Google Play or the App Store, follow the directions in the table below: