Privacy Virtual Cards
Spending Limits

Set a spending limit and Privacy will decline any transactions that go over the limit

Merchant-Locked Cards

Lock Privacy Cards to the first merchant they’re used at to prevent misuse if stolen

Single-Use Cards

Create Privacy Cards that close automatically after the first purchase is made on them

Pause/Close Cards

Pause or close your Privacy Cards at any time to block future transaction attempts

How To Cancel Your Canva Subscription on Different Devices

Reviewed by
Dec 8, 2023
 • 
10
 Min Read
Manage Your Subscription Payments With Virtual Cards

Canva is a versatile graphic design platform for beginners and professionals and an indispensable tool for many satisfied users. Despite its popularity, Canva may not be for everyone, whether it’s because they’ve encountered specific issues with the platform or decided the paid subscription is not worth the cost.

If you’ve decided Canva is not for you for the above or any other reasons, read this guide to find out how to cancel your Canva subscription. Besides the mandatory steps, you’ll get some useful tips to help make the cancellation process smoother.

The content in this article is current as of November 2023. For the latest information, visit the official Canva website or contact customer support. 

A bird’s eye view photo of a person using Canva on a laptop
Source: Ketut Subiyanto

How To Cancel Canva Step-by-Step

Before you cancel Canva, you should know that you can pause your subscription in case you plan on using the tool again. 

You should cancel your subscription at least a day before the next billing cycle to avoid paying for the following month’s subscription. Take these steps to discontinue your Canva plan in your browser:

  1. Log into your account.
  2. If you’re on mobile, go to the home screen and tap Menu, then Settings.
  3. If you’re on a computer, go to the homepage and click on Account settings.
  4. Select Billing & plans.
  5. Find your plan and select the ellipsis symbol.
  6. Select the Request cancellation option.

After canceling, you can keep using your Canva subscription plan until the end of the billing period. Your existing designs and Brand Kit won’t be deleted—you can use them when you subscribe to Canva Pro or Canva for Teams again.

How To Cancel a Canva Subscription You’ve Purchased Externally 

If you've purchased your Canva plan via Google Play or the App Store, follow the directions in the table below:

Privacy will decline all charges on paused or closed cards and those exceeding the preset limit. 

A photo of a person using a smartphone outside
Source: Tim Samuel

Setup Procedures and Other Crucial Information About Privacy

Privacy Virtual Cards are accepted by most merchants and websites that accept Visa® and Mastercard® payments, including well-known subscription-based companies like Zoom, Peloton, Walmart, HBO Max, and Grammarly

You can get Privacy on the web or as a:

  • Browser extension—Get the Privacy extension for Chrome, Firefox, Safari, and Edge, and have your virtual cards auto-populated at checkout so you don’t have to memorize or type in card numbers. If you’re an iPhone or iPad user, you can enjoy fast and seamless checkouts with the Safari iOS extension.
  • Mobile app—Install the Privacy mobile app on your Android or iOS device to create and manage your virtual cards on the go.

To get started with Privacy, you should:

  1. Create an account
  2. Enter the information required to verify your identity
  3. Connect a bank account or debit card
  4. Generate your virtual cards

Privacy gives you multiple pricing options, including a Personal lan that’s free for domestic transactions. This plan includes 12 new virtual cards a month and all the benefits listed in this article. With the other two plans, Pro ($10/month) and Premium ($25/month), you can get additional cards and features such as fee-free foreign transactions and priority support.

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