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Understanding How To Cancel Brainly Subscription

Ashley Ferraro, Product
Apr 2, 2024
 Min Read
Manage Your Subscription Payments With Virtual Cards

Brainly, founded in 2009, is a peer-to-peer learning community where students, teachers, and parents can share knowledge and study materials. With over 300 million users across 35 countries, Brainly has become a popular platform for students to get help with their homework and school assignments.

However, you may realize that you no longer need a paid membership and opt to cancel the service. To successfully cut ties with the company, refer to this guide on how to cancel your Brainly subscription on the website and mobile devices. You'll find all the instructions you need to stop the subscription effectively and avoid unexpected charges from any subscription service.

The content in this article is valid as of January 2024. Head to Brainly's website or reach out to customer support for the most recent information.

A photo of people using a laptop placed on a glass table
Source: Mimi Thian

How To Cancel a Brainly Subscription via the Website

To cancel a Brainly subscription you purchased through the official website, take the steps below:

  1. Visit the Brainly website on your computer browser and log in to your account.
  2. Click Settings (gear icon) on the upper-right corner of the screen.
  3. Select Account Settings from the drop-down menu.
  4. Click Subscription on the left side of the screen.
  5. Select Cancel my Subscription and follow the prompts to confirm your cancellation.

If you've canceled successfully, you'll receive a confirmation email from Brainly. Note that you will continue to receive the full benefits of your subscription until the end of your current billing period and won't be charged again. After that, your account will be downgraded to the free version, but you'll still have access to all your previous questions and answers.

How To Cancel a Brainly Subscription on Mobile Devices

The cancellation instructions for Brainly subscriptions on mobile devices differ based on the app store you used to make the purchase. If you purchased your subscription through Google Play for Android devices or the App Store for Apple devices, follow the instructions in the table below to cancel your subscription:

On the Google Play Store
  1. Open the Play Store app on your device.

  2. Click on your profile icon in the top right corner.

  3. Tap on Payments & Subscriptions.

  4. Go to Subscriptions.

  5. Select the Brainly app and tap Cancel Subscription.

  6. Follow the on-screen prompts to complete the cancellation process.

On the Apple App Store
  1. Open the App Store on your iPhone or iPad.

  2. Click on your profile icon

  3. Tap on Subscriptions.

  4. Tap the Brainly app.

  5. Select Cancel Subscription.

  6. Follow the instructions to confirm your decision.

You can also cancel through the Brainly app on your Android device by following these steps:

  1. Launch the Brainly app and log in if needed
  2. Tap Me in the lower right corner.
  3. Tap on Settings.
  4. Select Subscribe.
  5. Tap Cancel subscription.
  6. Complete the process by following the prompts.

You should note that uninstalling the Brainly app from your device doesn't automatically cancel your subscription, and neither does deleting your account. You still need to complete the official cancellation steps, and you should do so at least 24 hours before your next billing date to allow the company enough time to process the cancellation request.

A photo of two men taking notes in a notebook placed between two laptops on a wooden table
Source: Scott Graham

Does Brainly Offer Refunds for Canceled Subscriptions?

No—Brainly does not offer refunds for canceled subscriptions. Once your subscription starts, you're responsible for all charges incurred. You can sign up for a free trial before committing to a subscription to test the features and decide if the service is worth the cost.

Why Canceling Subscriptions Is Not Always Smooth, and What To Do

While cancellation issues can be a result of miscommunication or honest errors, this is not the case with all subscription-based businesses. An overly complicated cancellation procedure is sometimes created to delay your request and make you continue paying for a service you no longer want. Common tactics some companies may use include a never-ending maze of menus to navigate on the website, hidden cancellation buttons, and sales proposals to keep you subscribed.

An effective defense mechanism to prevent unexpected charges is by paying for subscriptions with virtual cards from Privacy. These cards are connected to a real funding source but replace your actual financial information with fake card numbers, adding an integral layer of security around your online transactions. By opting for a comprehensive virtual card provider like Privacy, you also get robust settings that help you manage your financial commitments more effectively.

Enjoy New Levels of Spending Control With Privacy Virtual Cards

You can connect your bank account or debit card to Privacy and generate virtual cards for one-time transactions and recurring payments such as subscriptions. With Privacy, you have two card types at your disposal:

  • Single-Use Cards—These cards close minutes after you complete your first transaction. They are perfect for one-time payments and shopping on unfamiliar websites whose security practices you're yet to verify.
  • Merchant-Locked Cards—These cards "lock" to the first merchant you buy from. They are convenient for websites you frequently shop from and popular subscriptions, such as PlayStation Plus, Philo, and the New York Times.

Privacy also gives you the ability to pause or close your Privacy Cards and set spending limits on them without affecting the connected funding source. 

When canceling a subscription, you can pause or close the linked card, and Privacy will decline future charge attempts on it. That way, you can concentrate on the cancellation process without the fear of excessive fees. By setting a spending limit, you can prevent charges that go over it as Privacy will decline the transaction.

A photo of a person typing in payment card details on a laptop keyboard
Source: Kindel Media

Additional Privacy Features for Convenient Online Shopping Experiences

Besides protecting your financial accounts from prying eyes and potential hackers, Privacy also makes online shopping convenient with the browser extension and mobile app. 

  • The Privacy Browser Extension autocompletes your virtual card details at checkout, facilitating fast and seamless transactions. The extension is available on well-known browsers such as Safari, Edge, Chrome, and Firefox. If you're on an iPhone or iPad, you can enjoy the autofill experience with the Safari for iOS mobile extension. 
  • By installing the Privacy mobile app on your Android or iOS, you can create new virtual cards on the go, manage existing ones, and receive real-time notifications when one of your cards has been used or declined.

Privacy Virtual Cards work with most websites and merchants that accept U.S. Visa® and Mastercard payments®, including nice-to-have services such as YouTube Premium, Apple Music, or Xbox Game Pass, and other everyday tools like Shopify, LinkedIn Premium, NordVPN, and Tinder Gold.

How To Start Using Privacy

Registering for Privacy is straightforward—you need to proceed as follows:

  1. Create a Privacy account
  2. Enter the information necessary to verify your identity
  3. Connect your debit card or bank account
  4. Request and generate your Privacy Virtual Cards

Privacy offers three plansPersonal, Pro, and Premium. Find out in the table below what each plan costs and the benefits you stand to enjoy:

Privacy Plan Cost Included Virtual Cards Benefits
Personal Free for domestic transactions 12
  • Access to the browser extension, web app, and mobile app

  • Ability to set spending limits and pause or close cards

Pro $10 36
  • Everything in Personal

  • Fee-free international transactions

  • Priority support

  • Ability to mask transaction info on bank statements

  • 1% cashback on eligible transactions (totaling up to $4,500 per month)

Premium $25 60
  • Everything in Pro

  • Dedicated account management

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