Amazon Prime is a popular subscription service offered by the e-commerce giant Amazon. It provides over 200 million users with benefits such as free two-day shipping, access to music and video streaming services, exclusive deals and discounts, and unlimited photo storage. However, Amazon Prime may not meet the expectations of all users, leading to a desire to cancel the service.
If you no longer wish to use the services, this practical guide is for you. It will provide detailed step-by-step instructions on how to cancel Amazon Prime membership through the web and mobile app and tips to protect your funds from unauthorized subscription charges.
Note that the content in this guide is valid as of January 2025. Visit the official Amazon Prime website or contact customer support for the most recent and accurate information.
How To Cancel Amazon Prime Membership on Desktop and Mobile Devices
You can cancel Amazon Prime anytime, including during the free trial period, to avoid automatic renewal. The process of canceling the membership varies slightly depending on whether you’re using a desktop or mobile device. The following table details all the steps you must complete to cancel your Amazon Prime subscription on both devices:
Luckily, there is a way to avoid unwarranted subscription charges, and that is by using virtual cards to sign up for subscription services. These cards mask your real payment card details with random card numbers at checkout. Besides protecting your sensitive information from potential hackers that may breach merchants’ servers, dedicated virtual card providers like Privacy offer advanced card settings that give you control over your spending.
Safeguard Your Online Transactions With Privacy Virtual Cards
Privacy Virtual Cards offer a range of card controls to help you manage your subscription payments more efficiently. You can link your debit card or bank account to Privacy and create virtual cards that can be used at your favorite online stores and subscription merchants, including Peacock, ESPN+, and HelloFresh.
You can request and generate three types of Privacy Cards, as shown in the table below:
Type of Privacy Card
How It Works
Single-Use
This card closes shortly after you complete the first transaction. It's ideal for one-time purchases on unfamiliar sites and those you don't plan to use again.
Merchant-Locked
This virtual card “locks” to the first merchant you use it at. It's perfect for websites you shop on frequently and for recurring payments, such as bills and subscriptions.
Category-Locked
This card “ties” to a specific merchant category rather than a single vendor. It helps you efficiently budget and control spending on categories like digital goods, groceries, or dining.
Privacy Cards have additional settings that can help you manage subscription payments. You can pause or close the card anytime without affecting your underlying funding source. Privacy will decline all transactions on paused or closed cards, which means the subscription service you want to cancel can’t sneak in any unwanted charges. Note that you still have to contact the merchant directly to cancel your subscription.
You can also set spending limits on your Privacy Cards to stop merchants from charging you more than the agreed amount. Privacy will decline any charges that exceed the preset limit.
Privacy—Security, Convenience, and Control Redefined
As a Privacy user, you get to enjoy additional features that make online transactions fast and seamless, including:
Browser extension—Available for Safari, Firefox, Edge, and Chrome, the Privacy Browser Extension auto-populates your virtual card details at checkout, so you don't have to memorize them. The Safari iOS extension also helps iPhone and iPad users enjoy faster checkouts.
Mobile app—The Privacy App for iOS and Android lets you create and manage virtual cards on the go and track your account activity in real time.
1Password integration—Privacy’s seamless integration with 1Password allows you to manage your virtual cards and passwords from the password manager’s browser extension.
To get started with Privacy, complete the following steps:
Enter the required information to verify your identity
Connect a funding source—a debit card or bank account
Request your Privacy Virtual Card
Privacy offers four plans to cater to different user needs—Personal, Plus, Pro, and Premium. The Personal plan is free for domestic transactions and includes 12 virtual monthly cards, Merchant-Locked and Single-Use Cards, all card controls, and access to the mobile app and browser extensions. The paid plans, Plus ($5/month), Pro ($10/month), and Premium ($25/month) offer additional benefits, including:
Up to 60 virtual cards a month
Category-Locked Cards
Card sharing
Card Notes
Fee-free international transactions
1% cashback on specific purchases (up to $4,500 a month)