How To Cancel SiriusXM Without Trouble
Founded in 2008, SiriusXM is a New York-based radio broadcasting company offering various audio content on multiple platforms. While the service is popular and offers many useful features, some users may decide to opt out of it.
If you want to cancel SiriusXM, read this guide to find out how to complete the cancellation process successfully and prevent unwarranted charges from the company.
Note that the information in this article is current as of November 2023. Please visit the official SiriusXM website for updates.
Canceling SiriusXM—What You Need To Know
Before you take any steps to cancel your SiriusXM subscription, you should be aware of the following:
- You should cancel at least 24 hours before the subscription renews for the next month, as you may incur charges otherwise.
- Uninstalling the SiriusXM app won’t affect the subscription. You must take the appropriate steps to cancel the service effectively.
- If you’ve received or purchased a radio or another device at a discounted price with your SiriusXM subscription, you may be subject to a cancellation fee.
- Unless you specify that you want your subscription terminated at a later date, the cancellation will take effect on the day SiriusXM receives your request.
- If you’re billed by a third party, such as Google Play or the App Store, you’ll have to cancel your SiriusXM via that platform.
How To Cancel a Directly-Billed SiriusXM Subscription
If you’re billed directly by SiriusXM, you can stop your subscription online by taking these steps:
- Log into your Online Account Center.
- Navigate to the Manage Your Account section.
- Select the Change Billing Info option.
- Click on Cancel Service.
You can also cancel SiriusXM online via Live Chat support, available Mondays to Fridays from 8 AM to 11 PM ET and Saturdays and Sundays from 8 AM to 8 PM ET. It’s recommended to have your account number or radio ID on hand. You can find your account number in your account center in the upper-right corner and your radio ID by tuning in to Ch.0 on your car radio.
The SiriusXM call center was closed at the time of writing this article, and it’s unclear when phone cancellations will be available again.
How To Cancel a SiriusXM Subscription You Purchased Externally
Follow the steps in the table below if you purchased SiriusXM via Google Play: