LA Fitness is a household name in the fitness world, boasting over 550 locations across the United States and Canada. It provides state-of-the-art facilities, top-notch equipment, and a wide range of classes to help its members achieve their fitness goals.

Despite its popularity and amenities, LA Fitness may not be ideal for all members. Some may choose to end their memberships due to dissatisfaction, a desire to try out new fitness centers, or the need to cut back costs.

If you decide to cut ties with the company, consult this practical guide on how to cancel an LA Fitness membership easily. It will outline the appropriate cancellation steps and point out potential issues you may encounter during the process. You’ll also learn how to protect your account from unexpected subscription charges from any company.

The content in this article is current as of January 2025. Please refer to LA Fitness's official website or contact customer support for updated information.

How To Cancel an LA Fitness Membership—The Process Explained

You can cancel LA Fitness in person, by physical mail, or online. The steps to follow for each method are presented below.

How To Cancel Your LA Fitness Membership in Person

LA Fitness recommends canceling your membership in person at your local gym. This allows for a smoother and quicker process as the staff can assist you with any questions or concerns you may have. These are the steps for canceling your LA Fitness membership in person:

1. Visit your local LA Fitness facility during staffed hours (Monday to Friday from 9 a.m. to 5 p.m.).
2. Request to speak with the operations manager at the front desk.
3. Inform the operations manager that you’d like to end your membership. They’ll print out the LA Fitness membership cancellation form for you to fill out.
4. Provide the necessary details and return the cancellation form to the operations manager.
5. Request a copy of the completed form as proof of cancellation.

While there’s no LA Fitness cancellation fee, remember to cancel your membership at least five business days before your next billing cycle. This will help you avoid getting charged for the following month. Keep in mind that you’ll have access to the gym until your current billing cycle ends.

Canceling LA Fitness Membership by Physical Mail

You can also cancel your LA Fitness subscription via physical mail. Typically, you'll need to download the LA Fitness membership cancellation form from your online account or request it from your local gym. If you're using the website, follow these steps:

1. Visit the LA Fitness website and log in to your account.
2. Navigate to the My LA Fitness page.
3. Select Cancellation Form from the Account Information section.
4. Print and fill out the form.
5. Mail the completed cancellation form for LA Fitness to P.O. Box 54170, Irvine, CA 92619.

The company recommends Certified Mail as it allocates a unique number to your mailed LA Fitness cancellation letter for easy tracking. You should also keep a record of your gym cancellation letter files in case of any disputes.

How To Cancel LA Fitness Membership by Email or in Your Online Account

If you’re looking for a more convenient way to stop your subscription than visiting a location or physically mailing a form, canceling LA Fitness is also possible via the online account or email.

To cancel your subscription through your account, log in to the account and navigate to your subscription information, following the provided steps to manage or cancel it.

If you want to stop your membership by email, you’ll need to check your membership agreement to see if you can do so since email cancellation availability varies from one state to another. If you’re eligible, contact the company's customer service team at contact@fitnessintl.com. Make sure to include the following details in your LA Fitness cancellation email:

• Your full name
• Your membership number
• A clear and concise statement that you wish to cancel your membership
• The reason for canceling your membership
• A request for confirmation of your cancellation

Once you email LA Fitness, they’ll respond within five to seven business days to confirm your cancellation and provide further instructions, if necessary.

Can You Cancel Your LA Fitness Membership on the App?

If you’re wondering how to cancel your LA Fitness membership on the app, the bad news is that there’s currently no way to do so. The app helps you stay connected with LA Fitness wherever you are—you can use it to reserve classes, check in to the gym, track your progress, and find nearby clubs.

While the app does offer some options to manage your membership, such as updating your billing information or checking the status of your account, cancellation isn’t one of them. Still, if you’d like this option because of its convenience, the online cancellation methods discussed above may be a solid alternative.

Can You Cancel LA Fitness Over the Phone?

While LA Fitness doesn’t offer phone cancellation, you can contact customer support via phone if you need assistance with canceling your membership using the other available methods.

The LA Fitness phone number you can call when you want to cancel your membership is (949) 255-7200. Before calling, make sure you have your membership number and personal details ready for the customer service representative so they can provide you with proper assistance immediately.

How Long Can I Freeze My LA Fitness Membership For?

LA Fitness lets you put your membership on hold if you're sure you won't use it for over 30 days, whether due to a vacation, medical reasons, or temporary relocation. The duration of your membership freeze period depends on the plan you have. You’ll also incur a fee for freezing your membership that varies by subscription type. Learn all the details in the table below:

Here’s how to freeze your LA Fitness membership via the official website:

1. Visit the LA Fitness website and log in to your account.
2. Click on Freeze on the left side of the menu.
3. Follow the on-screen instructions to set up and confirm your freeze.

Keep in mind that Weekly Dues members can’t suspend their subscriptions.

Potential Issues With Canceling LA Fitness Membership

According to some user reviews, the LA Fitness cancellation process may not always go smoothly. One reviewer on Trustpilot claimed that they were charged for another month despite receiving confirmation via phone that their membership was canceled. Another member complained about LA Fitness not having a more convenient option to cancel a membership—the company allegedly required the user to cancel in person or via physical mail despite them living in another state.

While most subscription cancellation issues are a result of a mistake or an oversight in the company’s cancellation policy, some subscription-based merchants may deliberately use manipulative methods as customer retention strategies. For example, they may require you to call customer support and wait on hold for hours, which can be nerve-racking and result in additional charges.

These problems have prompted the Federal Trade Commission (FTC) to propose a "click to cancel" rule, which requires subscription merchants to simplify canceling services. However, it may take time for this rule to be implemented, so you should consider taking a proactive approach by using Privacy Virtual Cards to pay for subscriptions.

Virtual cards are linked to an actual funding source but mask your financial information with random card numbers at checkout. These cards add an integral layer of security to your payments, protecting your data from potential fraud. Besides securing your transactions, a dedicated virtual card provider like Privacy offers advanced card controls to help you manage your subscription expenses more efficiently.

How Privacy Protects Your Funds During and After Cancellations

You can link your debit card or bank account to Privacy and generate virtual cards for different uses. Privacy Cards can be used at most merchants and subscription services that accept U.S. Visa^® or Mastercard^® payments, including:

• Streaming platforms like Apple Music, Philo, and YouTube Premium
• Online news subscriptions such asthe New York Times and the Wall Street Journal

You can create three types of virtual cards with Privacy—Single-Use, Merchant-Locked, and Category-Locked. Learn how they work in the following table:

Privacy Cards can help you manage subscription payments with the following features:

• Pausing/closing—You can pause or close your Privacy Cards anytime. Privacy will decline all charge attempts on paused or closed cards, reducing the risk of unwelcome charges when you want to stop your subscription.
• Spending limits—You can set spending limits on Privacy Cards to ensure merchants can only charge the amount you’ve agreed upon. Privacy will decline any transactions that exceed the designated limit.

How To Set Up and Use Privacy

Complete the following steps to get started with Privacy:

1. Register
2. Fill out the required information to verify your identity
3. Link a funding source (bank account or debit card)
4. Generate Privacy Virtual Cards

Once you sign up, you’ll also get access to the:

• Browser extension—The Privacy Browser Extension for Edge, Firefox, Safari, Chrome, and Safari iOS autofills your card details at checkout, so you don't have to enter them manually. This feature lets you enjoy fast and seamless transactions.
• Mobile app—Privacy's mobile app for iOS and Android allows you to create and manage your virtual cards on the go.
• 1Password integration—Privacy and 1Password integrate seamlessly to offer a blend of security and convenience. The free integration allows you to store and manage your passwords and virtual cards from a centralized location.

You can choose among four Privacy plans—Personal, Plus, Pro, and Premium. Refer to the table below for more information about these plans:

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