Can You Track a Debit Card That’s Lost or Stolen?
According to the Forbes Advisor 2023 Survey, debit cards are the most frequently used payment method. Users find them convenient because they’re widely accepted and promote mindful budget management.
Still, debit cards, at least physical ones, have one major setback—they can easily get lost or stolen. Once that happens, tracking them down can be a complicated process.
This guide aims to shed light on whether you can track debit cards, answering commonly asked questions, such as:
- Can you track a debit card’s location?
- Can the bank track down your debit card location?
- What are the best steps to take in the case of a lost or stolen debit card?
Is It Possible To Track a Debit Card’s Location?
Source: Pixabay
The short answer is no. You can’t track debit cards as you would a phone or another GPS-enabled device. While they have numerous security measures, debit cards aren’t equipped with a GPS chip or any other kind of technology that allows you to locate them remotely. The same goes for credit cards.
While you can’t discover the current debit card location, you can track the history of transactions through your bank or banking app and find out the details of the last payment. This information could help you verify that the card was stolen.
If you’re waiting for your new debit card to arrive via mail, you might be able to monitor the delivery status. That depends on your bank, though, as not all of them provide tracking services.
Can You Track a Debit Card With a Chip?
Some debit cards contain a smart or EMV (Europay, Mastercard, and Visa) chip. EMV technology is a security system used to authenticate transactions and enhance the security of the cards by creating unique codes for each one. Learn about the main differences between non-chip and chip-enabled cards below and if you can track debit cards with chips:
The EMV chip provides an additional layer of security and decreases the chances of fraud. Still, it won’t help you find your card if it goes missing since it doesn’t have GPS, tracking chips, or any other location-tracking capabilities.
Can the Bank Track Your Debit Card?
A common misconception among users is that their bank can locate a missing card. While you should contact your bank's customer support as soon as you notice your card is missing, there is no way to track a lost debit card. The bank can only locate where the last payment was made, not the card itself. If you fail to act quickly, someone may use your lost debit card to make unauthorized transactions.
If you are wondering whether banks can find out who used your card, your bank will likely need more information, such as security footage from the merchant, to track down the person who made the transaction.
Can a Store Track Your Debit Card?
No, a store can't track your debit cards. While a merchant records transactions made within their systems, a store can't track your debit card’s movements after that point.
Do Card Transactions Track Location?
If you're wondering, "Can someone else track my debit card?", card transactions can track location to some extent, but it depends on the type of transaction. If your card is used in a physical store, the transaction record will show the location of the store. For online purchases, the merchant's system may record the card user's IP address, which can provide an approximate location (city or region)—but you usually cannot gain access to this information without the help of authorities.
Can I Track My Debit Card In The Mail?
If you’re expecting a new debit card in the mail, you might be able to monitor the delivery status. That depends on your bank, though, as not all of them provide tracking services. Some banks only offer this option if you order expedited shipping. For example, if you want to find out how to track your debit card delivery from Chase, you will receive tracking information as a part of their rush shipping option. If you opt for standard shipping, you can check your debit card status only by calling the bank's customer service or visiting the bank directly.
Security Measures of a Debit Card
Source: Karolina Grabowska
According to a report by Security.org, over 65% of credit or debit card users have fallen victim to fraud at least once. To protect your transactions, the bank will usually take the following preventative measures:
- Request a Personal Identification Number (PIN) or signature—When you attempt to make a purchase with your card, you need to provide one of these two to verify your identity.
- Enable two-factor identification (2FA)—For specific purchases, banks require an additional authentication method, such as a code sent to your phone or a fingerprint.
- Require the use of EMV technology—As mentioned, some cards contain a smart chip, which generates unique transaction codes, adding another security layer to your purchases.
- Implement purchase and withdrawal limits—Most cards don’t allow you to make a single transaction or withdraw funds from an ATM over a certain limit.
- Enable fraud monitoring—Banks can detect unusual activity, such as transactions from an atypical location, and alert you straight away via phone or email.
Note that as fraud protection evolves, so do fraudsters’ techniques. While the above measures are effective in some instances, they may fail to prevent new and sophisticated types of fraud.
What To Do in Case Your Debit Card Goes Missing
Once you discover your debit card is missing, here’s what you should do:
- View the transaction history—Doing so will help you spot unauthorized purchases as you can see what was purchased with your debit card
- Immediately contact your bank—Most of them provide 24/7 customer support.
- Request to put the card on hold—If you think your card is lost rather than stolen, ask the bank to pause it until you find it or confirm that it’s gone for good.
- Cancel the card and request a new one—If you have reasons to believe your card was stolen, request the card to be blocked immediately and request a new one. Some banks allow you to do so directly via your banking app.
If your ATM card is lost, a letter to the bank manager may be necessary as part of the fraud investigation process. Include your full name, account number, and contact information. You may also need to write a formal ATM missing card request letter to request a new card.
What Happens If Your Debit Card Is Stolen and Used?
Many banks have a zero-liability policy, which is a form of consumer protection that ensures cardholders aren’t held responsible for unauthorized charges. Still, while credit cards are protected by the Fair Credit Billing Act, debit cards fall under the regulation of the Electronic Funds Transfer Act, which may sometimes be less favorable for cardholders.
According to federal law, to get a reimbursement for your losses, you generally need to report them on time—within two days for a $50 liability limit and within 60 days for a $500 liability limit. If you report your card lost or stolen before any transactions take place, you won’t be held liable for them.
Note that most of the time, your bank won’t request you to pay even the $50 you could technically be liable for according to the law. Nonetheless, you should first check with your bank what kind of policy applies to your particular case.
How To Protect Your Debit Card From Getting Lost or Stolen
Source: Anete Lusina
According to Payments Journal, 12% of users had their debit card lost or stolen in 2020. Here’s what you can do to ensure your debit card’s security and peace of mind:
- Avoid sketchy websites and public Wi-Fi networks—Use your debit card only when connected to secure private networks and on trusted websites, i.e., those that have an “https” prefix and a valid SSL/TLS security certificate (look for the padlock symbol next to the address bar).
- Check your transaction history on a regular basis—Keep an eye out for unusual activity and report it to your financial institution right away.
- Make sure to enable all security measures—In case you haven’t already, enable two-factor authentication and transaction alerts via text or email. That way, you can detect any unusual activity immediately.
- Pay using your phone if possible—To avoid carrying a physical card, connect your account to a digital wallet such as Google Pay or Apple Pay and pay contactless using your phone.
- Use a virtual card—One of the safest ways to buy is by using a virtual card such as the Privacy Card, which masks your real account information when you transact.
Keep Your Financial Data Safe With a Privacy Virtual Card
Source: Aukid Phumsirichat
Privacy Virtual Cards provide an added layer of security to your shopping experience.
After connecting your debit card or bank account, you can auto-generate 16-digit virtual card numbers with their own CVV and expiration dates. You can use these numbers for transactions without revealing your real bank information to the merchant. In case of a data breach, your real payment information stays safe as the hacker can only see the virtual card number.
If your real debit card is lost or stolen, you’ll need to replace the payment information on all accounts connected to the compromised card. With Privacy, this process is much less tedious. You only need to close the card (without the action affecting your real bank data).
Privacy holds a Better Business Bureau® (BBB) accreditation, which means it abides by customer service standards and ethical business practices. It also features numerous security and fraud protection measures, such as advanced encryption and firewalls.
Advantages of Using a Privacy Virtual Card
Read about some of the benefits you can enjoy with Privacy:
Sign Up for Privacy Today
To start using Privacy, here’s what you need to do:
- Sign up
- Fill out the required KYC information
- Connect a funding source (debit card or a bank account)
- Request and create your first Privacy Card
You can generate up to 12 virtual cards per month with the Personal plan, which is free for domestic transactions. You’ll get access to Single-Use and Merchant-Locked Cards and be able to add spending limits, pause and close your cards, and use the browser extension and mobile app.
If you’d like additional cards and features, you can opt for the following monthly plans:
